As most products we sell are Consumable products, for example those dampers,caps,wipers,print-heads,once installed, we can not sell it anymore, the value is almost reach 0 in reselling value,so we can not accept return if you already used it or installed it
We accept all products return in case it is not used or installed. Please check if the products are new and decide to accept it or not,otherwise we can not accept the return
For those new products not used or installed in your side,we accept the return, but the client need to pay the 2 ways freights.
For those new products not used or installed in your side,we accept the return,and client need to contact us first in 3 days,and we would send back your money after we receive the products here in China
We would return your money by Paypal or other ways in 14 working days after confirmation of received the new product ,for return please send email to lnzy2000 at sina.com